Terms & Conditions

April 4, 2016

Native English Instructor

Written by Douglas Shaw

This agreement governs your use of the Ultimate online courses, and all of its services provided directly and/or indirectly to you.

Condition 1. Eligibility

You (as Registrant) must be 12 years of age or older to participate in an Ultimate Online English Course. You will need a basic ability with English and a good internet connection in which the Online Course is presented.

Condition 2. Payment / Registration

The fee for the Online Course (the “Fee”) must be paid in full at the time of registration. Registration is not complete until ABC English Course has received such full payment of the Fee. You are responsible for non-payment, even if the Fee is/ are being paid by a third party. After successful registration, you will receive an e-mail from ABC English Course acknowledging your enrollment in the Online Course.

The Fee consists of a registration fee and tuition fees. Courses will be billed in United States Dollars (USD), Indonesian Rupiah. Accepted payment methods are PayPal, bank transfer, cash (for local Indonesian citizens.

You agree to provide accurate and complete registration information.  Submission of your registration, alongside full payment of the Fee constitutes your acceptance of these Terms and Conditions.

Condition 3. Cancellations and Refunds

Within 14 days

You have the right to cancel your contract with ABC English Course at any time within 14 days of the commencement of the Online Course. You will receive a full refund of any payments you have made.

If you choose an Online Course that is due to commence within 14 days of purchase and then wish to cancel after your Online Course has started, you will be required to pay for any part of your Online Course that has taken place before you give notice of cancellation. This amount will be calculated by ABC English Course on a pro rata basis.

To cancel within 14 days please inform us in writing, either by email to the douglas@abcenglishcourse.com. Please write the name of your Online Course in the subject-line of your email.

After 14 days

If you cancel your registration in an Online Course at any time after expiry of the 14day period you will not be entitled to a refund, except in exceptional circumstances, at the discretion of ABC English Course. If a refund is granted to you, an administration fee may be charged.

To cancel after 14 days, please inform us in writing, either by email to douglas@abcenglishcourse.com. Please write the name of your course in the subject-line of your email.

Cancellation by us

ABC English Course reserves the right to cancel the Online Course by giving you notice in writing (including by email) at any time before the course is due to start. ABC English Course will refund all fees paid by you and if possible, will endeavor to offer a transfer to another course as an alternative, subject to payment or refund of any difference in purchase price.

ABC English Course’s liability when it cancels an Online Course will be limited to a refund of the Fee or any other charges paid for the cancelled Online Course. For partial cancellation of an Online Course, such refunds will be made on a proportionate basis. All dates are subject to change, however, notice of such change will be given and refunds will not be issued for any rescheduled class.

Please call us on +62 85760939340 to arrange your refund under this paragraph 3. You should allow up to 6 weeks for the credit to appear on your credit card statement.

Class Cancellations

  • You may cancel your class up to 24 hours before the class begins and request to reschedule for a later date.
  • If the lesson is cancelled with 24 hours (or more) notice, then the class can be postponed to a later date as a makeup class.
  • If the class is cancelled with less than 24 hours notice, then the class will be marked as a lost class, no refund is given.
  • If the student does not show for whatever reason up to 20 minutes after the start of class time without notice, then the class will be marked as a lost class, no refund is given.

Condition 4.  Online course length

If you register, enroll, audit or in any way “participate” in any Ultimate online courses, you agree that the length of time of your enrollment is limited, and that if you fail to complete an Ultimate online course within the specified amount of time allowed or stated by ABC English Course (usually 3 months unless otherwise specified), you agree to the following :

  1. There are no refunds or service credit/ vouchers after your enrollment period has ended, or after 3 months, whichever is less.
  2. There are no refunds on any portion of the Course Fee or Pre-Paid Discount Certificate Option if you fail to complete the course within the time allowed, or after 3 months, whichever is less. Extensions may be granted in some extenuating circumstances, should the course continue to operate after enrollment expiration. However, extensions and/or course subscription renewals incur additional charges.
  3. There are no refunds , extensions, discounts, returns, vouchers, credits or exchanges on any used or unused portions of any sitewide membership/ subscription plans. 

 Condition 5. Course Content

The course description is intended to indicate only the general nature of the course and does not guarantee content. ABC English Course reserves the right to amend the course and alter details at its discretion.

ABC English Course is not responsible if you fail to meet the Online Course requirements and you should ensure that you allocate sufficient time to allow you to successfully complete the Online Course. Refunds are only available as set out in paragraph 3 above.

Condition 6. Student Conduct

By continuing to access or use the Online Course and the website https://abcenglishcourse.com (the “Website”), or any content located via the Online Course and/or on the Website, you signify your acceptance of the below terms.  ABC English Course may modify these terms and conditions from time to time.

ABC English Course grants you a limited license to access and use the content located via the Online Course and/or on the Website in connection with the Online Course you are enrolled in.  As a condition of such license, you agree that:

•All materials – including but not limited to text, photographs, video, audio, images and any other content – appearing via the Online Course and/or on the Website are protected by copyrights and/or other proprietary rights belonging to ABC English Course and/or other third parties. You agree to abide by all applicable laws regarding copyrights, trademarks, publicity rights and privacy rights in the US, UK and any other jurisdiction from which you are accessing the Website.

•You may not copy, reproduce, duplicate, distribute, disseminate, publish, post, display, perform, modify, create derivative works from, upload to, transmit, or in any way exploit any content from the Online Course and/or on the Website.  You may not sell or offer for sale any of the content, or allow third parties to access it, or use such content to construct any kind of database. You may use the content from the Online Course and/or on the Website only for personal, non-commercial use.

•Any violation of these terms may result in your expulsion from the Online Course and/or ABC English Course, and you may be subjected to fines and penalties.

You agree to maintain the security of any username and password required for accessing the Online Course.  You will notify us promptly if you become aware of any unauthorized use of your username and/or password.

The Company makes no claim that the Online Course content is appropriate for any particular purpose or audience, or that it may be downloaded outside of the United Kingdom or the United States. Access to the Online Course may not be legal by certain persons or in certain countries. When accessing the Online Course and/or the Website, you are responsible for compliance with the laws of your jurisdiction.

ABC English Course reserves the right to remove you from the Online Course and/or the Website if you do not respect these guidelines, ABC English Course staff and/or fellow students.

Condition 7. Data Protection

By registering with ABC English Course and by paying the fees, you agree to ABC English Course collecting and using your personal data. We hold your data safe and protect your details. ABC English Course will never share any data with others.

Condition 8. Technology Requirements

The Online Course is facilitated through an online learning management system and Skype. It is your responsibility to ensure that you have the proper hardware and software requirements, along with access to Wi-Fi, to be able to participate in the course. You will need to ensure you have the proper technology at the time of registration as will be provided with the registration details

ABC English Course is not responsible for any errors or failures in relation to your ability to access the Online Course, the Website or any related materials, including where such errors or failures are caused by: (i) a loss of connection on ABC English Course or your end; (ii) a breakdown or problems with the online software and/or (iii) a breakdown or problems with your internet connection, computer or system.

Should a situation arise that is not covered by these Terms and Conditions, Christie’s Education reserves the right to take any reasonable and fair action that we think appropriate

Should you have any queries on the terms and conditions, please contact ABC English Course on douglas@abcenglishcourse.com.